All orders and packages will be shipped to the business or shipping address on your original membership application. It is members sole responsibility to update and maintain the most accurate shipping information. If the shipping address is completed (separate from business address) on your application, then your order will be shipped to this address by default. All pertinent information including but not limited suite, apartment and unit numbers must be included on the membership application. Business T-Shirt Club LLC is not responsible for lost packages due to incorrect or incomplete shipping information on the membership application. BUSINESS T-SHIRT CLUB LLC does not accept returns unless authorized by a company representative. All approved returns can be mailed to: 1701 S 1ST AVE, SUITE 514, MAYWOOD, IL 60153. Members are responsible for shipping costs associated with returned item(s). Shipping costs are non-refundable. If a refunded has been awarded, the cost of return shipping will be deducted from your refund. Shipping times are based on geographic location. If you are shipping a package over $50.00, purchasing a trackable shipping service and/or shipping insurance is strongly suggested. BUSINESS T-SHIRT CLUB LLC does not guarantee that we will receive your returned item(s) nor does it undertake any responsibility for lost or damaged items during the return ship.

RETURNS

Because we deal in custom work, we do not accept returns unless requested by a company representative. In these cases Business T-Shirt Club LLC, at its sole discretion, retains the right to classify items as unused, worn, damaged (not of our own error) and not in its original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and the reason(s) for our decision. If you refund is approved, your refund will be processed and a credit will be applied to your credit card or original method of payment as determined by your financial institutions processing time. Please allow two (2) to three (3) business days. If you have not received a refund within this time frame contact our office.